Returns & Exchanges
We want you to feel as comfortable in our gear as you do in your own skin, which is why we offer a 100-day trial period on your first pair. If you're not completely satisfied with your Culprit Underwear, we'll make it right with a hassle-free return or exchange process.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to start the process.
Prepare Your Package
Place the items in their original packaging; please ensure that items are unworn and unwashed for a full refund.
Print and Ship
Download your prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.
Get Refunded
Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing